On Packaging – Part 2

You probably knew this was coming, given that there was a Part 1. And guess what? More bags!

I recently ordered a few books from Amazon, and being an international customer, I was expecting a long wait. Amazon claims it can take up to five weeks for delivery, and per previous experience, that usually turns out to be about right. This time however – just over two weeks! Sixteen days to be exact. Bravo Amazon!

That is pretty much where the joy ends though.

Look familiar? You probably don’t get your books in a bag if you order from the US, but chances are you have seen this if you ever ordered internationally. What’s the deal with this? At first I laughed but thought to myself “I am sure Amazon isn’t the only one with this crazy idea”.

But every time I go to pick one up at the post office, the guy/girl behind the counter gives me the “yeah I see you ordered something from Amazon, they to this stuff…”.

And it’s not like they didn’t put it in a box first either, it’s IN A BOX. And yet you have to throw that box into a HUGE bag? Why? Notice how the box looks like it’s been through several wars on its way – it’s always like this.

To make matters worse, the books aren’t even rolled up in bubble wrap or anything, just tossed into another plastic bag. The plastic is too big, the box is too big and the FRICKIN MAIL BAG IS WAY TOO BIG.

All you get is your books rattling around in a bag full of scraps. This time all the books were luckily in OK condition, but last time the paper around the hard cover books were torn in several places.

What’s so hard about just putting the books in a decently sized box, add some bubble wrap or other stuffing to make it tight, and then ship it off? This is excessive, not very green (contrary to what I like to think Amazon wants to be) and it doesn’t even protect the goods very well at all.

I have not seen anything like this from any other company, so why should it be so hard for Amazon?

Have you shopped with Amazon, and if so, what are your experiences?